F.A.Q.

Q: Where is your store located?

A: We are located at 333 South Federal Blvd. Unit #210. Denver CO, 80219. You will see our Modified Decals Ice Cream logo on the door, just come straight inside.

Q: When will I receive my order?

A: Orders take about 1-3 business days for processing.  Domestic (US) orders take 3-5 business days with first class including tracking and international orders take roughly 14-21 business days.

Q: How do I know when I will get my order?

A: Once we ship out your item, you will be emailed a tracking number, you can track the order with that.

Q: Can I change my shipping address once the order has been placed?

A: As long as the order hasn't been packed and shipped out, we can make a change to the shipping address, just contact us via email at Modifieddecals@gmail.com and let us know. If your order has already been shipped out, we will have to wait until the order is returned to us, at which point we will contact you via email to have the item resent, the customer will be responsible for the re-ship cost.

Q: How can I place a custom order?

A: The best way to place a custom order is to send an email to Modifieddecals@gmail.com with what you are looking for. It would be best to provide what your design is, the size of your design, the colors and how many colors in the design, and lastly, the quantity that you are looking to order so that we can give you a precise quote right away. 

Q: What if I need to do a return or exchange?

A: All sales are final. Please carefully review your information (name, address, and order) before finalizing your purchase. 

 

 

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